House of Musicians (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, services, and online guitar classes.
We comply with the General Data Protection Regulation (GDPR) for users in the UK and EU, the California Consumer Privacy Act (CCPA) and related US privacy laws, and the UAE Personal Data Protection Law (PDPL) for our users in the United Arab Emirates.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We using third party tools such as Google analytics may collect the following types of personal information:
Identity Data: Full name, age, gender, and country of residence.
Contact Data: Email address, phone number, and billing address.
Payment Data: Payment card details or other financial information (processed securely by third-party providers; we do not store any payment details).
Technical Data: IP address, browser type, device identifiers, operating system, and cookies.[Using 3rd party we do not save with us such data]
Usage Data: How you interact with our website, services, and classes (including login times, course progress, and preferences).
Marketing & Communication Data: Your preferences in receiving marketing messages from us.
2. How We Use Your Information
We process your information for the following purposes:
To create and manage your account.
To provide live online guitar classes and related services.
To process payments and manage transactions securely.
To personalize lessons and improve our services.
To send administrative and service-related communications.
To deliver marketing communications (only with your consent).
To comply with legal obligations (tax, regulatory, fraud prevention).
3. Legal Basis for Processing (GDPR – UK & EU Users)
We process your personal data under one or more of the following legal bases:
Contract: To provide the services you request.
Consent: Where you have given explicit permission (e.g., for newsletters).
Legal Obligation: To comply with laws and regulations.
Legitimate Interest: For service improvement, fraud prevention, and customer support.
4. Sharing of Information
We do not sell your personal data. We may share your data with:
Service Providers: Payment gateways, IT support, video-conferencing platforms (Zoom/Google Meet), and email service providers.
Legal Authorities: If required by law or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of business assets.
All third parties are required to respect your privacy and comply with relevant data protection laws.
5. International Data Transfers
As we serve students worldwide, your data may be transferred outside your country of residence, including to servers in the US, UK, India, or the UAE. We ensure such transfers comply with GDPR standard contractual clauses, US data protection rules, and UAE regulations.
6. Data Retention
We retain your personal data only for as long as necessary:
Account information: until you request deletion.
Payment records: up to 7 years (to meet tax/legal obligations).
Marketing data: until you opt out or withdraw consent.
7. Your Rights
Depending on where you live, you may have the following rights:
For UK & EU Users (GDPR):
Right to access, correct, or erase personal data.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
For US Users (CCPA/CPRA):
Right to know what personal data is collected and how it is used.
Right to request deletion of personal data.
Right to opt out of the sale of personal information (we do not sell data).
Right to non-discrimination for exercising your privacy rights.
For UAE Users (PDPL):
Right to access and correct your personal data.
Right to restrict processing in certain circumstances.
Right to request deletion of personal data.
You may exercise your rights by contacting us at: [Insert contact email].
8. Security of Data
We use industry-standard security practices including encryption, firewalls, and secure servers to protect your information. While no system is 100% secure, we continuously monitor and improve our measures to safeguard your data.
9. Cookies and Tracking
Our website uses cookies and similar technologies to:
Improve site functionality.
Analyze traffic and usage patterns.
Deliver personalized content and ads (where applicable).
You may disable cookies in your browser settings, but some features may not function properly.
10. Children’s Privacy
Our services are not directed to children under 13 in the US (or under 16 in the EU/UK). If we become aware that a child has provided personal information without parental consent, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our services indicates your acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
House of Musicians
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Registered Address]
For UK/EU users, you also have the right to lodge a complaint with your local data protection authority.
✅ This covers GDPR (UK/EU), CCPA (US), and UAE PDPL compliance.
Would you like me to also draft a simplified “Cookies Policy” page separately, so you can link it from the Privacy Policy and keep it neat for compliance?